Station Assistant vacancy at City of Johannesburg (Gauteng Province).
Closing date for applications: 12 November 2024
Station Assistant vacancy at City of Johannesburg
- DEPARTMENT: Transport
- BRANCH: Scheduled Public Transport Operations and Control
- DESIGNATION: Station Assistant: Sales and Customer Care
- REMUNERATION: R12 620.43 pm (basic salary, excluding benefits)
Minimum Requirements:
- Grade 10 (NQF level 2);
- 1 – 2 years relevant experience in cash handling and customer care;
- Preference will be given to City of Johannesburg residents and proof of residence will be required on application;
- An added advantage would be working in a high-pressure public service.
Key Performance Areas:
- Execute pre-shift station inspection process to ensure smooth station operation;
- Perform pre-shift cash float and the stock reconciliation;
- Execute card sales and trip top-up processes in line with the applicable policies and standard operating procedures;
- Execute sales-related banking processes in line with applicable policies and standard operating procedures;
- Perform customer care-related processes and procedures;
- Execute effective stakeholder relations and communication in line with the applicable policies and standard operating procedures;
- Monitor and control the use of allocated resources and assets in line with the applicable policies and standard operating procedures;
- Perform activities associated with inventory and financial management and control in line with the applicable policies and standard operating procedures;
- Perform station operations related to administrative and reporting activities.
Leading Competencies:
- Good communication skills;
- Basic to intermediate numeracy skills;
- Good interpersonal and customer service skills;
- Basic First Aid;
- Ability to answer a query without having to leave the customer and check details will mean providing better service;
RELATED OPPORTUNITIES:
- The Nasi iSpani employment programme will continue
- X4 Ward Attendant vacancies at Department of Health
Core Competencies:
- Basic knowledge of processes within cash/sales environment;
- AFC Point of Sale;
- Knowledge of Basic Customer Care;
- Collaborative/Teamwork, Values and Integrity, Attention to detail, and quality-focused;
- Customer and Service Delivery Management (Batho Pele) Ethics, Professionalism;
How to apply
Please take note that only online applications will be considered. Please apply by using the following link below:
All suitably qualified candidates are encouraged to apply and will be considered.
Download City of Johannesburg vacancies advert
Applicants are respectfully informed that, if no notification of appointment/response is received within six (6) weeks of the closing date, they must accept that their application was unsuccessful.