The Department of Higher Education and Traning is inviting suitably qualified applicants to Join DHET as a Receptionist.
Closing date for applications: 16 May 2025
Join DHET as a Receptionist
- RECEPTIONIST (REF NO: NSF42/04/2025)
- Branch: Skills Development
- Component: National Skills Fund
- Directorate: Financial Management and Administration
- SALARY : R193 359 per annum (Level 4)
- CENTRE : Pretoria
REQUIREMENTS:
- A National Senior Certificate (Grade 12) / National Certificate (Vocational) NQF Level 4 certificate.
- An appropriate Diploma/Bachelor’s Degree in Public Administration/Management or a related qualification will be an added advantage.
- A minimum of one (1) to 2 (two) years relevant work experience as a receptionist or switchboard operator.
- Excellent planning and organising skills, interpersonal and decision-making skills.
- Good written and verbal communication skills.
- Client-orientation focus and customer care skills.
- Good computer literacy (MS Word and Excel).
DUTIES:
- Monitor NSF telephone and direct callers and answer telephone calls in an appropriate and professional manner.
- Keep the NSF internal directory up to date.
- Direct calls to appropriate staff members or departments.
- Take messages and relay them to the appropriate staff member.
- Respond to enquiries and queries.
- Ensure that complex queries are referred to the back office and other relevant staff members to deal with.
- Ensure visitors are directed correctly.
- Monitor entry access into premises.
- Receive, attend to and direct visitors to the appropriate office or staff member they are visiting.
- Ensure visitors have signed in and issue them with a visitor’s sticker.
- Ensure that relevant staff members are informed of visitors.
- Act and respond in a presentable manner, being the face of the entry.
- Monitor and ensure reception areas and meeting areas are kept neat and quiet.
- Ensure that pamphlets, brochures, and other relevant information is available for visitors (including removal of outdated information from public spaces).
- Coordinate the booking of boardrooms/ meeting rooms and parking.
- Assist with escalating complex queries from the website and social media pages (including tracking of queries up to resolution).
- Assist with ad hoc office admin duties, sending faxes, photocopying, and filing.
- Provide first aid when required.
ENQUIRIES: Mr D Moyane Tel No: 012 943 3105 / Ms C Els 012 943 3250 / Ms B Setuki 012 943 3161
APPLICATIONS:
DHET invites applicants to apply online on the New Z83 form by accessing the Departmental Website (click ‘apply now’ button) or http://z83.ngnscan.co.za/apply and following the easy prompts/instructions.
Also Check: Permanent Porter vacancy at Department of Health
