Call for Applications at RAF: Administrative Assistant Vacancies

Road Accident Fund (RAF) is inviting suitably qualified applicants to apply for Administrative Assistant Vacancies.
Closing date for applications: 20 May 2025
Location: Durban, South Africa
Call for Applications at RAF
Purpose: The Administrative Assistant: Legal Costs Validation will ensure that received bills/files are allocated on the legal cost system for officers to assess and mark them for payment requisition and general administration of legal costs.
Key Performance Areas
Perform Office Administration
- Pre-screening of files and bills to ensure that they belong to the correct branch of the RAF.
- Updating the information on the files to correlate with the claim system in respect of claim numbers, link numbers, claimants and attorneys’ details.
- Stamp, Sort and separate fee analysis from taxations and block settlements.
- Identify whether the bill is a High Court merits or quantum and/or both merits and quantum.
- Identify if the bill belongs to another region.
- Scan, email and prepare matters for other regions to be delivered to the relevant region.
- Update the status and allocation of file on the claims viewing system.
- Maintaining accurate records of files where legal cost payments are to be requested.
- Keep records of movements of all files.
- Requesting and/or uplifting of files, filing of documents.
- Internal queries: list of outstanding payments from the CEO.
- Retrieving bills from finance to verify information.
- Telephone queries, attending to calls from our officers while in court to verify information urgently in the system.
- External queries: receiving calls from attorneys to check payments.
- Consultations with Assessors/ Attorneys.
- Calling or emailing attorneys requesting correct claim numbers, identity numbers, court orders, power of attorney and termination of mandates.
Perform validation of allocated bills
- Validation: check if the bill corresponds with attorneys, correct claim numbers.
- Checking previous payments.
- Checking if the offer was loaded on the legal cost system.
- Promptly allocate files/bills of costs on the legal cost. System within a specific given timeframe.
Perform Batching and Indexing
- Printing of payment histories, record all bills manually on a daily basis before giving them to officers to authorise and approve payments.
- Receiving of payments report and submitting payments to finance for payments within a specific given timeframe.
Provide reports as and when required
- Keep daily stats of activities on work allocated and work to be assessed.
- Submit daily and monthly stats as requested by management.
Qualifications and Experience
- NQF 4 (Matric or Grade 12) qualification.
- Relevant 1 year experience in Claims /Litigation/Summons/Administration/Registration and Data capturing.
Behavioral competencies
- Personal Mastery
- Emotional Wisdom
- Ethics and Governance
- Customer Orienattion and Customer Focus
Technical Competencies
- Proficiency in English and one other official language
- Good communication skills and telephone etiquette
- Computer Literate
- Interpersonal Relations
- Good organizational, administrative and time management skills
- Team Player
How to apply
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
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