The Department of Health invites suitable qualified applicants to apply for x7 Full time Auxiliary Worker vacancies.
Closing date for applications: 24 December 2025
x7 Full time Auxiliary Worker vacancies at Department of Health
- Reference Number: REFS/024317
- Directorate: Quality Assurance
- Number of Posts: 7
- Package: R138 486.00 per annum (plus benefits)
- Location: Charlotte Maxeke Johannesburg Academic Hospital
Requirements:
- Grade 12.
- No experience required.
Knowledge:
- A limited range of working procedure in respect of health customer service working environment and elementary duties such as: health and safety measures, planning and organizing.
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Skills:
- Basic numeracy, literacy, good communication, sound human relation, ability to liaise with stake holders.
- Good interpersonal relationship.
- Have ability to organize and perform routine tasks with minimum supervision.
- Have ability to liaise with stake holders.
- Be prepared to work under pressure and be able to work in a team.
- Sound knowledge of customer care, Patients ‘Rights Charter and BATHO Pele Principles, Ability to plan, handle multiple tasks, communicate tactfully in different languages, be willing to attend training.
- Be prepared to rotate and work shifts/ weekends, holidays and perform physical labour.
- It is a legal requirement that employees wear protective clothing such as: The following will be added advantage: Grade 10 qualification or equivalent qualification.
- 1 year experience in a hospital environment in a patient facing function and Computer Literacy.
Duties:
- Welcome patients and visitors.
- Control and maintain order in waiting areas.
- Screen patients and fast tract vulnerable patients.
- Direct patients to various areas.
- Manage monitor and control queues.
- Accurately complete waiting time monitoring tool daily.
- Identify bottlenecks and alert manager in the specific area.
- Ensure availability of clean drinking water and cups, complaint/ compliments forms.
- Check environment for cleanliness and broken equipment.
- Communicate with members of the multidisciplinary team.
- Provide health talks to waiting patients.
- Assist the department to achieve objectives.
- Solve minor complaints and escalate where necessary.
- Be aware of activities in the hospital and provide information as needed.
- Comply with PMDS requirements.
- Attend meeting and continuous development programmes.
- Perform other duties as delegated.
How to apply
Applications should be submitted strictly online at the E-Recruitment portal: Click here to apply. No hand-delivered, faxed, or emailed applications will be accepted.
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