Road Accident Fund (RAF) invites suitably qualified applicants to apply for Pre-Assessment Consultant vacancies.
Closing date for applications: 24 April 2025
Location: Nelspruit, South Africa
Apply for Pre-Assessment Consultant vacancies at RAF
NOTE: THIS IS AN EIGHTEEN (18) MONTHS FIXED TERM CONTRACT
Purpose: The Consultant: Pre-Assessment is repsonsible for the pre-assessment of prospective claims applications.
Key Perfromance Areas
Pre-Assessment of Prospective Claims
- Record all the submitted documents for prospective claims.
- Determine the benefits and the products submitted based on the submitted documents.
- Assess the submitted documents to determine compliance as per defined processes and rules.
- Apply compliance and/lodgement rules in the pre-assessing the prospective claim.
- Identify duplicate claims and linked claims.
- Examine the prescription of lodgement and apply prescription rules.
- verify mortality with Home Affairs.
- Communicate the assessment outcomes to the prospective claimants.
Quality Assurance
- Ensure that pre-assessment processes are implemented and maintained at the highest standards.
- Maintain the implementation an unusual occurrence procedures.
Administrative Support
- Document the acknowledged claims.
- Deal with/and respond to correspondence.
- Produce documents, briefing papers, reports and presentations.
- Assist with typing and editing briefs, technical papers, letters to various parties and memos.
Reporting
- Track and report against set objectives and targets.
- Report on emerging risks.
- Provide adhoc reports on process improvement initiatives.
Stakeholder Management
- Maintain healthy relationships with all stakeholders.
- Follow up and feedback to all stakeholders to keep them updated on the status of a query.
- Respond to queries within the predefined turnaround times.
Qualifiction and Experience
- Bachelor’s Degree / Advanced Diploma in a related qualifiction.
- Relevant 3 years experience in the Claims environment.
Technical and Behavioural Competencies
- Ability to differentiate different RAF Products
- Knowledge of Motor Vehicle Act
- Complex problem identification, solving and decision making
- Customer value proposition
- Good financial management skills
- Strong analytical capabilities
- Knowledge of Motor Vehicle Accident Legislation
- PFMA knowldge
- Attention to details
- Planning, Organising and Coordinating
- Personal Mastery
- Judgement and Decision Making
- Ethics and Values
- Client Service Orientation
How to apply
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Also Check: Social Auxiliary Worker vacancies at Department of Social Development
